Learn Why is my Advertising Access Restricted on Facebook
Do you need help with your restricted advertising account on Facebook?
If you’ve had your Facebook account restricted, don’t fret. You’re in the same boat as many Facebook advertisers have been in the past.
In this post, we’ll go through why Facebook restricts your ad account in the first place, what you can do to solve it, and how to prevent it in the future.
Read on as we cover the following:
- Facebook Restrictions
- Why is my Facebook Advertising Account Restricted?
- Solutions to Restricted Facebook Account
- Final Thoughts on Why is my Advertising Access Restricted on Facebook
- Frequently Asked Questions on Why is my Advertising Access Restricted on Facebook
Facebook Restrictions
Before we go through why your account might be restricted, it’s important to know which thing has restrictions put upon it.
Each of the following Facebook can restrict:
- Your ad account
- Your personal Facebook profile
- Your Business Manager account
- Your Facebook page
Each of the following restrictions above has its unique consequences as well.
- If your ad account has been deactivated (restricted from advertising), you can’t make new ads with this account. Any ads you have running will stop working.
- If Facebook has restricted your profile from advertising, you cannot make new ads, manage them, or create new ad accounts.Facebook will send you a message confirming the same notice.”Your Advertising Access is Restricted. You’re no longer granted to use Facebook Products to advertise. You can’t run ads, manage advertising assets or create new ad or business accounts.”You can inspect your account dashboard to see the same thing written differently:
- If Facebook has restricted your business account from advertising, In that case, you won’t be able to manage any aspects, such as adding or creating new ad accounts, pixels, custom audiences, etc.
- If Facebook has restricted your page from advertising, You cannot use that page for your advertisements, but you can still use your ad account.
We learned about different things that Facebook can restrict. Let’s discuss why it might happen and how to improve it.
Why is my Facebook Advertising Account Restricted?
It’s easier to enumerate the number of stars in the sky than to accurately count how many ways Facebook can restrict your account from advertising.
We always see many common reasons, so let’s start with those.
Facebook doesn’t approve your advertisements due to violating Facebook’s advertising policies.
While these aren’t technically ‘account restrictions,’ as you’ll see soon, they are a huge part of the process.
Nobody indeed likes to read legalese (and most people don’t). However, this can cause bigger problems than an hour or two lost time in the Facebook ad world.
Facebook policy violations can base on their ads policies, usage of terms, or community standards offenses.
The most usual ones we see are related to Facebook advertising policies. Here are some usual Facebook policy offenses to be on the lookout for:
- Sexually Explicit Content. It is not okay to advertise anything related to sex on Facebook. Sometimes, even if the advertisement is not for something sexual, it might have words that make it look like it is.
For example, spa services might have words that sound like they are about sex, and this can get flagged by Facebook’s automated system. - Prohibited categories. Facebook does not allow ads for drugs, tobacco, weapons, and money products like loans or auctions. If those items are not against the law, Facebook still does not want them advertised.
- Misinformation. Do not share false news on Facebook.
- Sensational content. Do not use content that tries to make people click it because it is exciting or shocking.
- Bad grammar or punctuation. There are better ways to advertise than using the wrong grammar or punctuation. It can make people think something is wrong with your product.
- Inflammatory content. Inflammatory content is bad words or mean things said about people. It might be about their race, religion, or other things.
- Unacceptable Business Practices. This term describes ads that are not honest. They tell people to buy things that do not work or have someone famous use something when they don’t. They also try to make products look better than they are.
- Low-quality or deceptive content. Do not use ads that make people click to see the whole picture or are too sexy or shocking. Facebook will also check where the ad is going and ensure it is related to it.
- Personal attributes. Knowing what you should say when talking to people can take time and effort.
Don’t make any guesses or assumptions about medical conditions, where people live, or if they like someone of the same gender. Don’t say, “Do you still have asthma?” or “You must be from New York.”
If you have trouble with your ad, change it to follow the rules. If you think it follows the rules, but Facebook rejects it, ask someone to look at it again.
Note: If you don’t see ‘rejected’ next to your ad but don’t notice any ad spent more than 24 hours after review, you could have delivery issues instead.
Your Facebook ad account was restricted because Facebook did not accept too many ads you put up.
Facebook will restrict your account if you repeatedly violate Facebook’s policies because of too many rejected ads. Furthermore, violating Facebook’s policies can be very difficult to manage.
The only option is to appeal and wait for Facebook to decide.
Your Facebook restricts your advertising account for security reasons.
Facebook may ban your account if they think something strange is happening.
Facebook restricts your account because there could be someone hacking into your account, spending much money on ads too quickly, or using a fake profile for ads.
If you think this has happened to you, use the tool Facebook provides to help fix it.
Your ads have received a significant amount of negative feedback.
Do you know that people can give comments about your ads?
When looking at an ad on Facebook, click the three dots on the top right corner of the ad. Then, you will see some choices:
The first two options could give bad reactions.
Facebook might also send a notification to ask you what you think about the brand.
If one or two people say something bad about your ads, it’s okay. But if many people say bad things, Facebook will stop your ads, and you won’t be able to use them anymore.
Always ensure customers have a good experience with your brand so they don’t say bad things about you.
Solutions to Restricted Facebook Account
If Facebook stops you from using your account, it might be for different reasons. The best thing to do is to contact Facebook and ask them why. They will help you get back on so you can use it again.
Facebook made it easier to review your account with the Account Quality page. You can check for any problems with your Facebook account or Business Manager on this page.
If something is wrong, you’ll see a box on the right side of the page telling you what to do.
The steps you need to take will differ depending on why you were banned.
If your ad account or Facebook business manager were banned, there would be a button to review the account. But if your Facebook profile was banned, you must do an identity verification first.
According to Facebook, the decision may take up to 48 hours to complete. However, there have been forum threads on sites like Reddit where users report waiting times of a few weeks.
When you make your decision, there are two possibilities. You will either get one of these outcomes:
- Facebook accepted your appeal.
- Facebook rejected your appeal.
If Facebook rejects your appeal, you can use the same appeal method to reject the decision again in certain cases. You can also contact Facebook support directly by clicking on the link in the help center.
You can set up a new one if your ad account or Business Manager doesn’t work out.
However, remember that using the same credit card for your new account may cause Facebook. If Facebook bans your account, you cannot do much. Facebook is usually good at finding out if a new profile is yours.
So it will be a short time before they know you made another one.
I have read that some people ask their colleagues or friends to access their Facebook profiles for advertising purposes, but this can be risky.
If Facebook detects this as fraud, it may limit the profile’s advertising abilities. It may be better to ask a coworker or agency to make and manage your ads instead.
Final Thoughts on Why is my Advertising Access Restricted on Facebook
The article explores the potential reasons behind Facebook account restrictions and offers solutions for resolving and preventing them in the future.
It emphasizes the importance of staying updated on Facebook policies to avoid the risk of getting permanently banned for a single error.
Is your company seeking to enhance its marketing strategies? AdvertiseMint, the premier social advertising agency specializing in Facebook & Instagram ads, can assist you.
Check out AdvertiseMint’s user-friendly guides and examples and the related articles section of this blog post.
Frequently Asked Questions on Why is my Advertising Access Restricted on Facebook
How long does Facebook ad account restriction last?
If you break Facebook’s Community Standards or Terms of Service, your account may be blocked for up to 30 days, preventing you from accessing it.
How to check if Facebook restricted your page from advertising?
Go to a page you are an admin of and boost a post. If you can’t boost and the boost button turns gray, Facebook restricts your account.
What does it mean to have a restricted Facebook account?
If you have a restricted Facebook personal account, you can use only a few features on Facebook, including ads, pixels, catalogs, and more.
Your restrictions will connect to any linked business page or ad account.
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